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• Prompt-based — The birth of a new human-machine interaction model

  The ways humans interact with technology has evolved significantly over the decades — and it’s still constantly evolving. The rise of Artificial Intelligence (AI) and natural language processing (NPL) has brought to light a new way of interaction — prompts.

• A glimpse into the future — Here’s the UX design trends we expect to dominate 2024

  Emerging technologies and tools constantly influence the way people use the Internet and interact with digital products. And as user behaviours and preferences evolve, designers must keep up with new tools and solutions to deliver interfaces and user experiences that cater the needs of an ever-demanding audience.

• How can insurance companies make their digital products more accessible?

  Millions of people who live with a disability struggle to access important information online because websites and apps are built with major content and technological barriers. And insurance websites are not an exception.

• Barrier-free banking - From branches to mobile apps accessible for all

  In the banking and financial industry, accessibility is about empowering everyone, including people with disabilities and the elderly, to enjoy bank's products, services and facilities, by making them convenient and easy to use.

• Design for a better world  -  How working together and applying design approaches is improving people's lives

  9 November is World Usability Day 2023. This year's theme is Collaboration and Cooperation, which intents to focus on how we can work together to create solutions, both globally and locally, to solve the world's biggest problems.

• Be an Agent of Change  -  Check these resources to help you build more ethical designs

  The role of today's designer goes far beyond simply creating beautiful interfaces and experiences. You can no longer design without considering the consequences of how what you're creating impacts individuals, society and the world.

• E-commerce and Accessibility - Creating an inclusive online shopping experience

  Now it’s the time for online stores to improve their website accessibility and ensure they offer an inclusive experience for everyone.

• The future is today — How can we leverage AI to improve our UX Design work

  AI has now become a big part of several areas of our lives, and UX Design is no exception. It’s actually becoming more and more applicable to the UX design process.

• Conducting usability testing with people with disabilities

  Drawing on our experience conducting usability tests with users with disabilities, we’re sharing a few things to take into account when planning and conducting research with people with disabilities and make sure everything goes smoothly and you can collect valuable insights.

• Accessibility Compliance App - by Xperienz. A useful tool when fixing accessibility errors

  To simplify the presentation of the accessibility evaluation of websites, Xperienz has created the Accessibility Compliance App. We start by doing a content inventory in which we collect all the pages of the site. Then we evaluate each page and list all the aspects that need to be fixed.

• What does the UX future hold? - Here's the UX Design trends we expect to dominate 2023

  Businesses must stay up to date on emerging user experience and interface trends so we've selected 7 top trends that are already making, and will certainly continue to make, an impact on website and app development.

• Raising Awareness for Web Accessibility [Infographic] — International Day of Persons with Disabilities

  Last December 3 we celebrated the International Day of Persons with Disabilities. To help promote a more accessible Web we’ve put together an easy-to-digest infographic about Web Accessibility.

• Why hiring external UX services even when you have an in-house UX team?

  Even if you have an in-house UX design team, there might be times when additional resources and professional know-how can be useful. Bringing in an external UX team might be exactly what you need for your company to excel in all projects.

• Health and UX: when design has a life-saving potential

  A good experience with healthcare technology and services, that is both useful, accessible and reliable, can make a huge different in improving peoples’ well-being, as well as the work of healthcare professionals.

• Trust — Breaking or Building it Through Design

  Trust is more valuable now than ever. 68% say trusting a brand they buy or use is more important today than in the past (Edelman, 2019). We live in an ever-growing digitalised world, where we increasingly interact and transact online. At the same time we constantly crave for trust-based interactions in digital environments. Questions like "Will the personal data I provide here be misused?", " Will my email be used to spam me incessantly?" or "Do I really want to share my bank details to a website I've never heard about?" have certainly come to our mind more than once.

• Innovation Sprint — Exploring and validating a business direction in 2 to 4 weeks

  During an Innovation Sprint, a new method created by Xperienz, the Sprint team joins efforts with the organisation team and in 2 weeks (minimum) they identify three strategic business directions, taking into account the organisation’s current state and structure. These innovative ideas are prototyped and tested and in the end the organisation will know the best path to follow.

• Creating accessible digital experiences

  Accessibility is of major importance for organisations who deliver web products and tools. Accessibility issues can affect not only a website’s usability for people who have disabilities but also for those who don’t. By offering accessible products, organisations will show they are inclusive, reach a wider market, be legally compliant, and offer a better user experience. For everyone.

• "You're on Mute" - Lessons Learned After a Year of Conducting Remote User Research

  After more than one year of engaging with users remotely, we want to reflect on the pitfalls of remote user research, share some of the lessons we learned and reflect on what’s going to be “the next normal” after Covid’s impact.

• Quick & Dirty User Research

  Tight timescales and budgets are no excuses to ditch user research altogether, specially when we all know it’s essential to make sure you deliver easy-to-use products. Quick and dirty research is a great way to get user insights fast and on a budget.

• How bad metrics are hurting your business and your users’ experience

  Businesses are deceiving themselves and annoying their customers as a consequence. They do so when they apply biased surveys only expecting to confirm what they want to hear.

• UX Writing — Create better experiences with better content

  Imagine a website or an app with no words. If it wasn’t for the logo, would you be able tell what this page is about? Would you know which button to click? Where navigation would take you? What you’re supposed to write in the search bar? No matter how good-looking an interface is, without words users will simply not be able to accomplish any tasks in it.

• 10 Bad User Research Practices You Will Want to Avoid

  Some might think user research is as simple as watching people perform a few tasks on a website or asking them a few questions, but user research is definitely not walk in the park. Let’s go through some of the mistakes that can arise when planning and conducting research.

• Responsive Illustrations

  Can the same illustration be used the same way on a desktop screen, on a tablet or on a smartphone? How is it possible to make them look great on every screen without losing quality or the idea the brand is trying to convey?

• UXLx Masters — Wrap-up

  From 10 to 13 February attendees from 25 countries and 14 world-renowned UX experts joined online for 3 days of learning. The programme included 12 live masterclasses, 2 keynotes, 2 live podcasts, and more.

• The Design Role in Digital Transformation

  As the world keeps evolving and digital becomes more crucial to our everyday life, companies are feeling pressured to keep up and level up their game.

• Remote UX Research — our selection of the best online tools to conduct it

  As a company that focus on UX research and design, we gathered some of the best tools to conduct remote research and combined them, with our personal knowledge, in this article.

• Why We Need Parametric UI Design Tools

  In Design, parametric refers to a process based on algorithmic thinking that uses parameters and their interrelations to define a geometric form (which can be buttons, containers, panels, etc.).

• Health Habits during the Lockdown

  Xperienz, along with 15 other agencies from the global network of user research companies UX Fellows, conducted an intercultural study in 15 different countries about health and wellbeing during the lockdown caused by the current pandemic situation.